This post is a blend of brag and business, which isn’t my usual mix. I’m really excited about this milestone in the growth of my company, so I just had to share. Drumroll please – we have a new location: Concierge Home Services Etobicoke.
However, this isn’t a back-slapping promotional piece. What I really want to do is introduce Dale Murphy and share his experience of making the change from employee to franchisee. I understand that there are many people who are considering going into business, or looking at making a transition. Once upon a time, that was me. Now, it is Dale. In his own words, here is his story:
Why did you quit your job?
“I needed to do something that I knew I would enjoy and would make me happy. After many years in my field, I felt that all my best efforts were not appreciated or rewarded. I wanted to build something that I could benefit from.”
What did you do before?
“I managed quick-service restaurants in a couple of large franchise systems, and for smaller chains. My background in hiring, training, and customer service was an ideal fit for Concierge.”
How did it feel to make the transition from employee to franchisee?
“It was a big step, and a little scary. But I knew I was ready to be my own boss and run my own business. I am excited about the opportunity to show what I am capable of. I’ve been dreaming of doing this for many years! I’m excited and eager to build this from the ground up and make it successful.”
Why did you choose Concierge?
“The concept is great, and when I looked around I saw that there was no one in my area which offered the same blend of services – so I knew I had something totally unique. Concierge Home Services has a system that has proven to be successful, and the support was in place. My many years of customer service experience was a great fit for the company, and I can grow my knowledge and business skills.”